Terms & Conditions

Terms and Conditions of Switch Concept Sdn. Bhd.

Article 1 Definitions
For the purpose of these Terms and Conditions, the following definitions apply:

Customer: Any person who has agreed to these Membership Rules and who accesses Xiaomi by Switch Concept Sdn Bhd.
Member: Any Customer who has successfully registered on Switch Concept Sdn Bhd. For the avoidance of doubt, Members are also Customers.
Switch: Xiaomi as well as other Switch Concept Sdn. Bhd. and its affiliates.
Site: The website of the mall operated by Switch Concept Sdn. Bhd..
Services: The services provided by Switch Concept to Customers and Members through the Site as described below. Services will be updated from time to time at Xiaomi by Switch Concept’s discretion.
Transaction: Any activity undertaken by a Customer through the Site such as online shopping.
Merchant: Any provider of goods or services that execute Transactions, such as store operators on the Site, in this case, MOL.
These Rules and Other Rules: These Terms and Conditions and other regulations and guidelines as determined by Switch Concept Sdn Bhd including the terms of use of any services and Web sites operated by Switch Concept Sdn Bhd as well as important information with respect to the mall.
Member Data: The information provided by Xiaomi Members by Switch Concept Sdn Bhd as well as historical data regarding Transactions (Including the information collected pursuant to Article 11).

Article 2 Use of Service
A Customer may use the services available on Switch Concept Sdn Bhd based on the terms and conditions as determined by Switch Concept Sdn Bhd. Customers may be required to register as Members to be able to use some Services provided by Switch Concept Sdn Bhd. All Members acknowledge and agree that from time to time Switch Concept Sdn Bhd may add important features and affiliate programs and all Members will be subject to their terms and conditions determined by Switch Concept Sdn Bhd in order to be able to participate in such features or programs.

These Terms & Conditions apply to all Customers and must be observed when they sign up for membership and after they sign up as Members. Customers and Members must agree to these Terms & Conditions before using the Service.

Article 3 Member Registration
Member Qualifications – Any person who has purchased an Apple device will be granted membership upon successful completion of the registration procedure determined by Switch Concept Sdn Bhd. Registration will be done internally by Switch Concept Sdn Bhd. Switch Concept Sdn Bhd reserves the right to refuse membership to those whose membership has been revoked in the past or who for whatever reason shall be deemed by Switch Concept Sdn Bhd to be ineligible for membership.

Article 4 Amending Registered Information
If there are changes to the information listed, the Individual concerned must immediately update such information on the Site. Switch Concept Sdn Bhd is not responsible for losses incurred due to failure to update registration information. Every Transaction completed before amendments to the registration information will be based on the information previously provided by the Individual.
Members are responsible for immediately contacting Switch Concept Sdn Bhd regarding changes to the registration information if necessary.

Article 5 Cancellation of Membership
Members who intend to cancel their membership must submit a request to Switch Concept Sdn Bhd. Membership will be canceled upon completion of the specified cancellation procedure.

Article 6 Site Transactions
Transactions made by Customers with the Merchant via the Website is a direct transaction between Customers and Merchants. Switch Concept will not be involved and does not assume any responsibility for such a transaction, including cancellations, unless Switch Concept is providing such transaction. Any problems arising from a Transaction must be resolved between the Merchant and the Customer.

Article 7 Disclaimers
Customers may be contacted by Merchants regarding Merchant services, a transaction with the Merchant, goods and services, Web site content and descriptions, privacy policies, and other matters with respect to the Merchant. Switch Concept Sdn Bhd makes no warranties regarding the authenticity, accuracy, novelty, use, reliability, legality or non-violation of the rights of third parties in connection with Merchants or their websites.

Switch Concept Sdn Bhd will not be liable for damage caused by interruptions to the system, delay, suspension, or loss of data due to connection or computer failure, unauthorized access to data, or other damages suffered by Customers in connection with use of services provided by Switch Concept Sdn Bhd.

Switch Concept Sdn Bhd does not warrant that the contents of electronic mail from the Site, the Switch Concept Sdn Bhd server, or domain groups are free of computer viruses or elements other damaging.

Switch Concept Sdn Bhd will not be responsible for the consequences of information or any suggestions that may be given to Customers by Switch Concept Sdn Bhd or Merchants.

Switch Concept Sdn Bhd will not be liable for losses caused by violation of these Terms and Conditions by the Customer.

Article 8 Prohibition
When using services, Customer agrees not to:
– violate the laws, rules and regulations, including but not limited to these Terms & Conditions;
– act in a way that is detrimental to the rights, interests or reputation of Switch Concept Sdn Bhd, Merchant, or relevant third parties;
– engage in activities that can lead to mental or physical disorders in children, or violate public order and morals;
– engage in activities that may cause interference or hurt the feelings of other users or third parties;
provide false information;
– send viruses, malware, or any other type of electronic damage through computer programs or email messages.;
– access the Switch Concept Sdn Bhd server in a non-authorized way; or
– lend or give the user ID and password to a third party or use it together with a third party.
Switch Concept Sdn Bhd reserves the right to suspend or terminate the Service to any Customer who breaches or is reasonably suspected to be in breach of the above prohibitions

Article 9 Suspension or Termination of Services
Switch Concept Sdn Bhd may suspend or terminate the provision of services, in whole or in part, or take the necessary measures without prior notification the Customer in order to maintain the quality of services with regards to the following : Performing routine system maintenance or emergency system maintenance;
in case of an overload; When Switch Concept Sdn Bhd detects a likely risk of interruption of services; to ensure the safety of Customers; or when deemed necessary. Switch Concept Sdn Bhd will not be responsible for any losses or Customer’s termination of the services due to suspension.

Article 10 Suspension and cancellation of Membership
Switch Concept Sdn Bhd reserves the right to suspend use of services of a specific Member, change its user ID and password, or cancel the membership without prior notice if any of the following occurs. Switch Concept Sdn Bhd is not responsible for any loss suffered by the Member for such a cancellation or suspension of the membership caused by the following:
– The violation of any law or regulation or these terms and conditions;
– Misuse of the Service by Members;
– Whenever the security measures of the Service determine that a wrong password has been entered too many times, in order to protect the account of the Member;
– In other circumstances where Switch Concept Sdn Bhd considers that such action is necessary.

Switch Concept Sdn Bhd reserves the right to change the user ID and password of a Member, or cancel membership without prior notice when the Member concerned does not log in at the frequency specified in the given time period by Switch Concept Sdn Bhd.

Article 11 Amendment or Removal of Services

Switch Concept Sdn Bhd reserves the right to modify or remove services, in whole or in part, solely at its discretion.

Article 12 Changes of these Terms and Conditions
Switch Concept Sdn Bhd may revise any or all of these rules at any time. When a revision or addition is made to these Terms and Conditions, such revisions or additions will become effective once they are displayed in the Xiaomi by Switch Concept Sdn Bhd Website. Customer agrees to comply with all revised and additional regulations.

Article 13 Governing Law and Jurisdiction Courts
These rules are governed by and interpreted in accordance with the laws of Malaysia. All Customers acknowledge and agree that all disputes arising from or in connection with the Services will be exclusively resolved through the Courts of Malaysia.

Article 14 Order Limitations/Limited Quantities
We reserve the right to reject any product(s) order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Switch Concept Sdn Bhd may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Switch Concept Sdn Bhd also reserves the right to reject any order you place with us. These restrictions includes all and any product(s) orders placed by the same Switch Concept Sdn Bhd site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

Xiaomi by Switch Concept Sdn Bhd reserves the right to limit or prohibit sales to dealers or re-sellers.