Frequently Asked Questions
add a valid CIMB credit/debit card to your Fave account, you will be able to see a total available amount to spend under My FavePay Later. For a smoother experience, ensure that your card is a locally issued card and is not expiring in the next 3 months.
The first payment will be 1/3 upon date of transaction. Next payment is due 1 month later starting from date of transaction, followed by the last payment to be 2 month later on the same date.
For instance, Alex purchased a RM 1,500 worth of item on 1 Jan 2022. He will pay:
*RM 500 on 1 Jan 2022
*RM 500 on 1 Feb 2022
*RM 500 on 1 Mar 2022
There’s no additional charges to use FavePay Later when you pay on time. in the event of instalment wasn’t paid on time, a 1.5% fee will be incurred.
Total available amount granted to you are adjusted from time to time based on your profile and repayment behaviour.
Generally, verification time takes 5-20 minutes.
Here’s some of the commonly faced issues you can prevent:
*Make sure you are not using a prepaid card
*Make sure your card is not being used by a different user account
*Make sure your card is not a foreign card
*Make sure your card is not expiring in less then 3 months
If you are still facing issues, please reach out to Fave via live chat or firstname.lastname@example.org